Returns & Exchanges
At iCareNaturals, we want you to feel as good in our sustainable fashion as you do about the planet. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing